Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–2 business days. After dispatch, delivery usually takes 7–12 business days for international orders.

Do you ship internationally?

Yes, we ship to eligible countries worldwide. Shipping availability and costs will be shown at checkout.

How can I track my order?

Once your order has shipped, you’ll receive a confirmation email with your tracking information. Tracking updates may take a few days to appear.

Can I change or cancel my order?

Contact us as soon as possible after placing your order. We’ll do our best to help, but we cannot guarantee changes or cancellations once the order has been processed.

What should I do if I entered the wrong address?

Contact us immediately with your order number and the correct address. Once an order has been shipped, we may not be able to update the delivery information.

What happens if my order arrives damaged?

Please contact us with your order number and clear photos of the damaged item and packaging. Our support team will review the issue and help find a solution.

Is the shaver suitable for different areas of the body?

Our shaver is designed for use on areas such as the legs, underarms and bikini area. Always follow the product instructions and avoid using it on irritated or damaged skin.

Is the shaver rechargeable?

Please check the product page for charging details, battery information and everything included with your order.

Can I use the shaver in water?

Check the specific waterproof rating listed on the product page before using the device in or around water.

How do I clean the shaver?

Turn the device off and remove loose hair using the included cleaning tool or the method shown in the product instructions. Do not submerge the device unless it is specifically listed as waterproof.

How can I contact you?

Visit our Contact Us page or email us at harsimrans2009@gmail.com. Please include your order number when contacting us about an existing purchase.